Yes. Simply log into your account and update your delivery address at any time. If you've put an order through with the incorrect shipping address please contact our team to see if they can update it to the right one

To maintain the optimum freshness we do not offer grinding service at this moment.

Yes, our coffee beans can be purchased at our cafe location (8 Rodyk St, Singapore 238216, subject to availability.

Check out our Cafe page for more details on where the store is located and our opening hours.

For the best quality, we recommend finishing your coffee within three months once you open it. The aroma and flavour of the beans will deteriorate if you use them any longer than necessary.

If using an espresso machine, you can make approximately 10-18 coffees from a 200g bag. If you are making coffee via a brew method, then the coffee quantity will depend on what type of brew method you are using and the size of your grind.

We strongly advise you to store the coffee in an airtight container in a cool, dry location. This will ensure that your coffee has a longer shelf life.

For enquiries about an online order or wholesale enquiries, please email jakef@tobysestate.com.au.

For any web queries / accout issues email social@tobysestate.com.au

Check out our FAQs if you think your question might be a frequently asked question.

Write to Us

Toby’s beans have a recommended shelf life of 1 year when unopened.

Flavour slowly changes over time, becoming more mellow and less vibrant, and is typically flat between 9–12 months unopened.

The less your coffee is exposed to oxygen, the longer it stays fresh; whole beans last longer than ground coffee for this reason.

Once the bag is opened, oxygen speeds up flavour loss, so keeping beans sealed as much as possible helps preserve quality.

Most Australian cafés prefer to use beans that are 1–4 weeks from roast for peak flavour.

Toby’s internal testing shows beans kept sealed can still perform well in cafés up to 6 months, though from 3–6 months they show more intensity and less vibrancy and require more barista skill to dial in.

Currently, we only ship within Singapore. However, we will be exploring international shipping options soon via our Australian site

We process our orders on Wednesday mornings and send them out for delivery on Thursdays. It is our intention that all orders will arrive within 3-5 business days from the process date unless notified otherwise. We aim to process and dispatch orders within the stated day and time, however in some cases dispatch may occur later from order, depending when we receive our coffee shipment. Toby’s Estate endeavours to bring you the freshest possible coffee every time.

Head in to our cafe and pick up a bag.

Shipping is at a flat rate of $4.50, with free delivery for orders above $50.00.

We do not accept cancellations once your order has been placed.

We will not be able to cancel and refund your order if it is shipped to the incorrect location due to an incorrect address provided. When checking out, please double check that all information is correct. If you require assistance after placing an order, please contact us and we will be happy to assist you.

We do not accept returns due to the natural perishability of coffee.

Rest assured that your order will be subjected to thorough inspection and quality control before being shipped to you. If you have any problems with your order after receiving it, please contact us and we’ll be happy to help.

Not right now, but we're working on getting this feature back up and running. We want to ensure our customers have the best experience, so we'll be working on getting this up and running in the next couple of months